> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sharly.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Answers to the most common questions from new Sharly users.

<AccordionGroup>
  <Accordion title="How do I log in? Why is there no email/password option?">
    Sharly uses third-party authentication only — there is no separate email/password login. Sign in with **Google**, **Microsoft**, or **Apple**. On Business plans, SSO is also available. Use the same provider you signed up with to access your account.
  </Accordion>

  <Accordion title="Where do I find my receipts and invoices?">
    Go to **Settings → Subscription → Manage Subscription**. This opens the Stripe customer portal, where you can view your invoice history and download receipts for any past payment.
  </Accordion>

  <Accordion title="What's the difference between Quick, Balanced, and Thinking modes?">
    These are the three AI modes available at the top of the chat panel:

    * **Quick** — Fastest responses, best for straightforward lookups.
    * **Balanced** — A middle ground between speed and depth for everyday questions.
    * **Thinking** — The most thorough mode with advanced reasoning, best for complex analysis.
  </Accordion>

  <Accordion title="What does Focused vs Expanded mean?">
    These are **Content Source** options in your chat settings (gear icon):

    * **Focused** — The AI responds strictly based on your uploaded documents. Best when you need verified, source-only answers.
    * **Expanded** — The AI supplements document content with general knowledge. Useful when you need broader context.
  </Accordion>

  <Accordion title="How do I share a conversation?">
    Inside any chat, click the **Share Conversation** button in the top-right corner. From the dashboard, you can also click the three-dot menu (⋮) on any chat row and select **Share**.
  </Accordion>

  <Accordion title="Can I import a webpage instead of uploading a file?">
    Yes. Click the **Add Link** card on your dashboard and paste any web URL. Sharly will import the page's content and create a new chat session around it.
  </Accordion>

  <Accordion title="How do I delete my account?">
    Go to **Settings → Security & Privacy**. Scroll to the **Danger Zone** section and follow the steps to permanently delete your account. This action cannot be undone.
  </Accordion>

  <Accordion title="How do I reset my password?">
    Sharly doesn't use its own password system. Reset your access through your login provider (Google, Microsoft, Apple, or your organization's SSO).
  </Accordion>
</AccordionGroup>